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Free delivery on all orders over £40

FAQs

What do Mindful Champs do?

At Mindful Champs, all our products are geared towards expanding a child’s emotional development and helping them to build social and emotional skills so they can reach their full potential. With mental health issues at an all-time high, giving children an emotional education is crucial, now more than ever, so that they have the skills and capacity to look after their own well-being. And let’s be honest, the earlier you start teaching this the better! 

Where is Mindful Champs based?

We are based in the UK.

Do you deliver outside the UK?

Yes! We currently deliver to the US, Canada and Europe.

What is the returns policy?

If you are not satisfied with your product, you have 14 days to return it back to us. If the product is in perfect condition and re-sellable, we will be happy to refund your money back to you.

Please note that we do not cover the return postage and package costs. For this reason, we recommend that when returning your product, you choose the signed-for option. We cannot refund your item until we receive it back.

Please see the full terms and conditions here.

I accidentally entered the wrong shipping address when I placed my order. What should I do?

It is the responsibility of the buyer to make sure they enter the shipping address correctly. We do our best to dispatch orders quickly, hence there is a limited time frame to change the address of your order. If you decide to cancel your order or change your shipping address, please write to us at hello@mindfulchamps.com as soon as you place your order. We will do our best to make the change, however, we cannot guarantee that we will be able to do so. 

If it's too late to cancel your order, you can return your order to us once you've received it. For more information on how to return your order, please email the same address above. If it does get returned back to us, we can then ship it out to the correct address or provide you with a full refund (please note, if the package was returned to us due to an incorrect address and if you would like a refund, you will not be reimbursed for the shipping fees).

Where do you sell your products?

We currently sell our products with Amazon Prime, Not on the Highstreet, Etsy, as well as a range of stockists in the UK and Dubai. 

How much do you charge for postage and packaging?

Postage and delivery will vary depending on product weight, size, quantity ordered and location. Charges can be found on each product page and will be calculated at checkout. FREE shipping for all orders over £50. 

Are Mindful Champs products for children only?

We are primarily a children’s brand; however, we do have a small adult range which we will expand in the near future. 

What age are the Mindful Champs products for?

Our children’s products range from ages 3-12 years. Each product has a suggested age however, they can be used by children that are slightly younger or even older, depending on their reading and writing levels.

For all our products, we suggest adults provide children with support and guidance, so they gain a better understanding of what they need to be doing and hence, fully benefit from using them. Our products are also a great way to connect with your children and understand them better. We highly recommend being part of their emotional development journey with them, whatever age they are.

Do you sell products in bulk?

Yes! You can either purchase with us directly by filling out a ‘Become a Stockist’ form here, or you can find us on Faire.

I want to stock Mindful Champs products in our store(s). How do I get in touch?

We would love to discuss stocking Mindful Champs products in your store(s). Please click here for more information.

Still have questions? Get in touch!

Are Mindful Champs products safe for children to use?

Yes, this is our top priority! All products which legally require safety testing, such as flashcards and puzzles, are UKCA (UK Conformity Assessed) and CE (European conformity) tested. This is a legal requirement for all toys and goods that are used by children to verify toy safety. 

Still have questions?

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